Privacy Policy

Privacy Policy for MySoulBamboo

Last Updated: [20/10/2025]

1. Introduction

Welcome to MySoulBamboo (“we,” “our,” or “us”). We operate the website https://mysoulbamboo.com (the “Site”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Site:

  • Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:
    • Email address
    • First and last name
    • Shipping and Billing Address
    • Phone Number
    • Payment Information (handled by our third-party processors)
  • Usage Data: We automatically collect information on how the Site is accessed and used. This may include your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other diagnostic data.

3. How We Use Your Information

We use the collected information for various purposes:

  • To fulfill and manage your orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To communicate with you: To respond to your inquiries, provide customer support, and send you updates related to your orders.
  • For marketing (with your consent): To send you information about products, special offers, and new features. You can opt-out of receiving any, or all, of these communications from us by following the unsubscribe link in any email we send.
  • To improve our Site: To analyze how our Site is used so we can enhance the user experience and functionality.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers to help us operate our business and the Site, under strict data protection agreements:

  • Payment Processors: Such as PayPal and Stripe, to securely process your payments. We do not store your credit card details.
  • Shipping Partners: Such as DHL, FedEx, or your national postal service, to deliver your orders.
  • Analytics Providers: Such as Google Analytics, to help us understand how our Site is used.

We may also disclose your information where required by law or to protect our rights.

5. International Data Transfers

Your information, including Personal Data, may be transferred to —and maintained on— computers located outside of your country, where data protection laws may differ. If you are located outside of [Your Country/The EU] and choose to provide information to us, please note that we transfer the data to [Your Country/The EU] and process it there.

For our customers in the European Economic Area (EEA): We ensure that appropriate legal safeguards are in place to protect your data during such transfers.

6. Data Security

We use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use strong security measures, we cannot guarantee its absolute security.

7. Your Data Protection Rights (Under GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate.
  • The right to erasure: You can request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your personal data.
  • The right to object to processing: You can object to our processing of your personal data.
  • The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you.

To exercise these rights, please contact us using the details provided below.

8. Cookies

Our Site uses “Cookies” to identify the areas of our Site that you have visited. We use cookies to enhance the functionality of our Site and your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: awesome@mysoulbamboo.com

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